Product overview

PatientArc is an administrative workspace for the dental patient journey. It helps staff keep recall moving, track treatment follow-up, draft patient messages, summarize insurance, prepare claim packets, and track follow-ups — with AI assisting drafts and a person always reviewing before anything reaches a patient or payer.

What PatientArc is

• An operational front-office workspace, not a clinical chart.
• An AI-assisted drafter for messages, recall outreach, claim narratives, and follow-ups — every output is editable and requires staff approval before use.
• A review queue and audit trail for AI outputs and automation runs.

What PatientArc is not

• Not a clinical decision tool. It does not diagnose, treat, or replace clinician judgment.
• Not a practice management system. It complements your PMS by organizing front-office work around it.
• Not an autonomous agent. AI never sends messages or submits claims on its own.